E-Leadership Is Un(usual): Multi-Criteria Analysis of Critical Success Factors for the Transition from Leadership to E-Leadership

Leadership helps to build strong organizations with resilient cultures. It is established that leadership needs a transition powered by digital technologies tackle the shift from workplace culture remote work, which being practiced even after pandemic reduce operational costs and improve flexibility. The e-leadership requires profound understanding of critical success factors (CSFs). primary objective this study identify using systematic literature review questionnaire survey technique. identified CSFs are grouped under (i) Technology Management, (ii) E-Motivation well-being, (iii) E-change management categories. Fuzzy Delphi technique used find relevant relative dominance each CSF category; then analyzed fuzzy analytical hierarchy process. results suggest employee engagement most factor, while role clarity has relatively least significance for take place. findings facilitate smooth e-leadership.